DM Mobile

Warranty Policy

At DM Mobile, we are committed to providing high-quality products and services. Our warranty policy is designed to ensure that you are satisfied with your purchase and that any issues are resolved promptly. Below are the details of our warranty policy:

Warranty Coverage

Our warranty covers defects in materials and workmanship under normal use. The warranty period varies depending on the product. Please refer to the specific product information for details on the duration of the warranty.

What is Covered

• Manufacturing defects
• Defects in materials used
• Issues arising from normal usage

What is Not Covered

• Damage caused by accidents, misuse, or abuse
• Normal wear and tear
• Damage caused by unauthorized repairs or modifications
• Product malfunction due to improper maintenance

How to Request Warranty Service

If you need to make a warranty claim, please follow these steps:

1. Contact our customer support team at support@dmmobile.com.au or call us at +61 482 382 868 to report the issue.
2. Provide your purchase details and a description of the problem.
3. Our support team will guide you through the process, which may include returning the product for inspection.
4. Once the warranty claim is validated, we will repair or replace the product as per the warranty terms.

Additional Information

For more information about our warranty policy or to check the status of your warranty claim, please contact our customer support team. We are here to help and ensure that you are fully satisfied with your purchase.