DM Mobile

Payment and Shipping Policy

Payment Methods

We offer a variety of payment options to make your purchase convenient and secure. Accepted payment methods include:

• Credit Cards (Visa, MasterCard, American Express)
• Debit Cards
• PayPal
• Bank Transfers

All transactions are processed securely through our payment gateway. Please ensure that you enter your payment details correctly to avoid any delays in processing your order.

Shipping Information

We strive to process and ship your order as quickly as possible. Below is important information about our shipping policies:

• Processing Time: Orders are processed within 1-2 business days. You will receive a confirmation email with tracking information once your order has been shipped.
• Shipping Methods: We offer various shipping options, including standard and expedited shipping. Shipping costs are calculated based on the weight of your order and the delivery location.
• Delivery Time: Delivery times vary depending on your location and the shipping method chosen. Typical delivery times are 3-7 business days for standard shipping and 1-3 business days for expedited shipping.
• International Shipping: We currently offer shipping to select international destinations. Additional shipping fees and customs duties may apply for international orders.
• Order Tracking: You can track your order status using the tracking number provided in your shipping confirmation email. Please allow up to 24 hours for tracking information to become available.

Shipping Charges

Shipping charges are calculated based on the weight and dimensions of your order, as well as the destination. You can view the shipping cost before completing your purchase during the checkout process.

Order Issues

If you encounter any issues with your order, such as incorrect items or damaged goods, please contact our customer support team at support@dmmobile.com.au or call us at +61 482 382 868. We will work with you to resolve the issue as quickly as possible.